Refunds & Returns Policy

Customer satisfaction is our top priority. We want you to feel confident when you buy steroids, peptides, and PCT products online from us. This Refunds & Returns Policy explains how we handle returns, replacements, and refunds with full transparency.

Our Guarantee

We guarantee that every order is:

  • Lab-tested and authentic

  • Discreetly packaged for privacy

  • Securely shipped worldwide

If for any reason your order arrives damaged, incomplete, or not as described, we will work with you to resolve the issue quickly.

Return Eligibility

To ensure product safety and quality, returns are accepted only under the following conditions:

  • The item must be unopened and unused in its original packaging.

  • You must request a return within 7 days of receiving your order.

  • For hygiene and safety reasons, opened vials, tablets, or peptides cannot be returned.

Refund Policy

We offer refunds in the following cases:

  • Order not delivered (lost in transit or failed delivery).

  • Damaged or incorrect product received (photo evidence required).

  • Refund request approved within 7 days of product arrival.

Refunds will be issued via the original payment method (crypto, bank transfer, or other accepted payment options).

Exchanges & Replacements

If your order arrives damaged or defective, we will:

  • Send a replacement product free of charge, OR

  • Issue a full or partial refund depending on the case.

Please contact our support team with your order number and photos for faster processing.

Non-Refundable Cases

We cannot issue refunds or accept returns for:

  • Products that have been opened or used.

  • Orders seized by customs due to local import laws (customer responsibility).

  • Incorrect address details provided by the customer.

How to Request a Refund or Return

  1. Contact our support team within 7 days of delivery.

  2. Provide your order number and relevant details.

  3. Include photo evidence if your package is damaged or incorrect.

  4. Our team will confirm eligibility and guide you through the process.

Email: sales@steroidpeptidepharma.com

Why Shop With Confidence?

  • Secure checkout with SSL protection

  • Authentic, lab-tested products

  • Discreet worldwide delivery

  • Fair refund & replacement policy

At SteroidPeptidePharma.com, we believe in building trust, safety, and long-term relationships with our customers.

Order risk-free today – with our Refunds & Returns Policy, your satisfaction is always protected.